Sunday 20 January 2019
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inquirer - 9 month ago

Grab to implement ‘destination masking’

In a bid to further reduce complaints about driver cancellations, Grab will remove starting on Friday the feature on its app that allows drivers to see the destination of their riders before they accept a trip request. On top of the destination masking, the transport network company will also activate on Friday an auto-accept feature to prevent their drivers from rejecting passengers. Only 25% Grab Philippines country head Brian Cu said on Tuesday that the destination masking would initially be imple

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